DELIVERY METHOD

We offer home delivery, relay point or collection at the shop (39 rue de Charonne, 75011 Paris)

WITHDRAWAL IN STORE

Collection in store is free and takes place at the Maison - Nad Yut (39 rue de Charonne, 75011 Paris) from Tuesday to Saturday from 11am to 7.30pm. For items in stock, the delay is 24 hours. For items made to order, the lead time is indicated on the product sheet. As soon as your order arrives, we will inform you by e-mail. Your package will be available for 15 working days.

DELIVERY COUNTRY

We deliver your parcels in mainland France, Corsica, Belgium, the Netherlands, Luxembourg, Germany, Austria, Switzerland, Spain, Italy and Portugal.

However, furniture and bulky parcels can only be delivered in mainland France.

If you would like delivery to a country not listed above, email us at bonjour@nadyut.com to get a quote.

DELIVERY TIMES AND COSTS

Delivery is free from 150€ of purchase in Metropolitan France (except for furniture and bulky parcels).

Delivery charges are calculated based on the destination address and the weight of your package.

FRANCE : delay of 2 to 3 days | Price: between €5.50 and €17.50 at home - between €3.90 and €14.90 at a relay point

BELGIUM : delay of 3 to 5 days | Price: between €8.50 and €22.50 at home - between €3.90 and €15.90 at a relay point

NETHERLANDS : delay of 4 to 6 days | Price: between €8.50 and €22.50 at home - between €4.90 and €20.90 at a relay point

LUXEMBOURG : delay of 3 to 5 days | Price: between €8.50 and €22.50 at home - between €3.90 and €15.90 at a relay point

GERMANY : delay of 3 to 5 days | Price: between €8.50 and €22.50 at home

SPAIN : delay of 5 to 7 days | Price: between €9.50 and €25.50 at home - between €5.90 and €20.90 at a relay point

ITALY - PORTUGAL - AUSTRIA : delay of 6 to 8 days | Price: between €10.50 and €28.50 at home

FURNITURE AND LARGE PARCELS

Furniture and bulky parcels can only be delivered in mainland France.

The delivery price is 89€.

When purchasing bulky items, you must ensure that they can be delivered by lift or internal stairs, and that they can pass through doors. We cannot be held responsible for the impossibility of delivering bulky items due to too narrow access (doors, streets, corridors, stairs, etc.).

In the event of absence on the day of delivery or in the event of an error in the delivery address, the costs of a new delivery will be invoiced to you.

RETURN AND REFUND

You have 14 days from the delivery or collection of your order to exchange or return your items to us. To return your order to us, email us at bonjour@nadyut.com .

The refund of the order will be made after receipt and verification of the products.

If you can't find the answer to your question, contact us at bonjour@nadyut.com .